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Privacy Policy

KASEVA Pty Ltd (“KASEVA”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our website, services, or communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, company details, email address, phone number, and billing information.

  • Project Information: drawings, documents, specifications, and other materials provided to us in connection with services.

  • Website Data: IP address, browser type, device identifiers, and website usage statistics collected through cookies or analytics tools.

  • Payment Information: payment method details processed securely through third-party providers (we do not store full credit card details).

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and deliver our services.

  • To manage bookings, payments, and client accounts.

  • To communicate with you regarding services, updates, or inquiries.

  • To improve our website, systems, and client experience.

  • To comply with legal obligations, including taxation and record-keeping requirements.

We will not sell, rent, or trade your personal information to third parties.

3. Disclosure of Information

We may share information only in the following limited circumstances:

  • With service providers who assist in delivering our services (e.g., payment processors, IT providers).

  • Where required by law, court order, or regulatory authority.

  • To protect the rights, property, or safety of KASEVA, our clients, or others.

Any third-party access is strictly controlled and limited to legitimate business purposes.

4. Data Storage and Security

  • Personal information is stored on secure systems with restricted access.

  • Electronic data is protected by encryption, firewalls, and password controls.

  • Hard copy documents are stored securely and destroyed when no longer required.

  • We take reasonable steps to protect your data but cannot guarantee complete security of transmissions over the internet.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services;

  • Comply with legal and regulatory obligations;

  • Resolve disputes and enforce agreements.

Once information is no longer required, it will be securely deleted or anonymised.

6. Cookies and Analytics

Our website may use cookies and analytics tools to track usage and improve performance. You can adjust your browser settings to refuse cookies, but some website functions may not operate correctly.

7. Access and Correction

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

Requests should be submitted in writing to the contact details below.

8. International Data Transfers

KASEVA operates in Australia. While we aim to keep data within Australia, some third-party providers (e.g., cloud storage, payment processors) may process data overseas. We take steps to ensure that such providers comply with privacy standards consistent with Australian law.

9. Children’s Privacy

Our services are directed to businesses and professionals. We do not knowingly collect information from children under 16. If such information is identified, it will be deleted.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.

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